FAQs
Frequently Asked Questions
Rental
Are the prices on the website for rental only?
The prices listed on our website are rental rates.
Will there be more products?
Yes, we will have up to 500 varieties of products for rent. Follow our Instagram @ohjoyhome for more updates.
How long is the rental period?
The rental period is min 1 day and max 3 months. For more than 3 months rental, do contact us for better rates.
How do I return the items?
The items must be keep back to the reusable box. Collection will be next day upon your rental expiry date. If you wish to pick up earlier, you can contact us vis WhatsApp min 2hours advance.
Do I need to pay deposit ?
Yes. There will be a refundable $50 deposit charge upon check out.
Is the deposit refundable?
Yes. It is refundable upon collection with no damages. Refund will take around 1-2days from us (excluding bank processing time)
What are the delivery and return charges?
$60 flat fee (inclusive of return)
Do you sell your rental products ?
Yes. We do sell retail products (Coming soon)
Can I view the actual products before ordering? Do you have showroom to visit?
No. Sorry we do not have showroom for now.
Are we liable for any damages item(s)? What are the charges?
Deposit will be forfeited. There might be no additional charge as we understand that accidents do happen, to be advised.